Documentation
How to Create Voices for IVR Prompts
One of the first tasks that need to be undertaken when setting up a pay-per-call campaign in Retreaver is setting up the IVR prompts. Of course, you can use Retreaver without having any IVR prompts, b...
What Are Prompts and How Are They Configured?
Prompts communicate information to callers or agents making them an important part of any call experience. Retreaver prompts can be delivered via text-to-speech (a text-based message read out by the s...
How to Filter Calls by Zip Code
Retreaver infers geo tags using data gathered from an inbound caller ID - this data can be used to filter your calls and influence your routing decisions. By just reading the phone number, Retreaver c...
How to View Call Details and read a Call Flow
Unsure how a call was routed or why it skipped a certain endpoint? Want to know what your callers are doing? All this information is available by viewing the Call Flow for your call. The Call Flow pro...
How to Use Retreaver's API
The Retreaver Core API can be used to automate core business processes, like changing where calls are routed, and many other features that would normally be accessed through our account portal....