Support Guides
Browse implementation guides and troubleshooting walkthroughs.
Routing Calls
How to View Call Details and read a Call Flow
Unsure how a call was routed or why it skipped a certain endpoint? Want to know what your callers are doing? All this information is available by viewing the Call Flow for your call. The Call Flow pro...
Numbers
Static vs Dynamic Phone Numbers: What’s the Difference?
Call tracking software allows marketers to utilize dynamic phone numbers on their web assets, which takes analytics and segmentation to a whole other level....
Numbers
How to Initiate a Follow-Up Call using Click-To-Call
In April 2018, Drift.com conducted a lead response experiment and found that "90% of all companies didn’t respond in under fiv...
API & Webhooks
How to Use Retreaver's API
The Retreaver Core API can be used to automate core business processes, like changing where calls are routed, and many other features that would normally be accessed through our account portal....