Payment Configuration and Terminology

Overview

The payments page can be found by clicking on the dollar amount in the top right-hand corner of the Retreaver Dashboard. It is split up into multiple sections which will be explained below.

The Payments page allows users to perform a number of actions. You can add a credit card for an automatic recharge, view your per minute rate, and view previous charges. The dollar value will display how much money you have remaining (Non Recurring Charge) or the amount of money owed (Monthly Recurring Charge)

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Automatic Recharge

If you are set up for a post-paid account, you will be notified of it here.

Configuration

 Here you will be provided with a summary of your current payment configuration.

• Auto Recharge will be enabled or disabled - If enabled, the credit card you have on file will be used to auto recharge your account.
• When will your balance be automatically topped up? Your account will be topped up when it gets to the amount that you have selected. Set this amount by clicking on the Change Settings button.
• How much should your account be topped up to? We will charge the credit card you have on file with the amount that you enter. Set this amount by clicking on the Change Settings button.

Here you will be shown the credit card that you have on file. It will provide you with the first digit and last four digits of the credit card. You will also see the expiry date.

Add Credit Card

 Use this option in the case that you have not yet added a default credit card, or if you want to add an additional card.

Manage Credit Cards

When clicking on Manage Credit Cards, you will be presented with the following options, please see an explanation of all fields below:

Type	This references the type of card that you are using
Number	You will be provided the first and the last four digits of your credit card here. The intent is for you to identify which cards are in use.
Expiry	Makes reference to the expiry date of the credit card
Default	If there is more than one credit card on file, you will be advised here which is the default card being used. This is the card that will be used when recharging your account.
Last Charge	The last date that your credit card was charged
Created On	This is the date that your credit card was registered with Retreaver
Verification	If we have verified your credit card, you will be notified here

Actions

View	Will allow you to download and submit our verification form.
Make Default	Will allow you to change which card is being used by the system
Remove	Gives you the ability to remove the credit card from the database.

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Payments Tab

 This page provides you with a quick snapshot of all of the charges that have taken place since you have created your account.

New Payment

Use this option if you would like to make a one-time payment. You will be provided with a new window which will allow you to select a credit card that you have previously registered (Credit Card Details) and also the amount that you would like to charge (Payment Details)

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Charges Tab

This section provides you with specific pricing details. Please see an explanation below:

Phone Number MRC	If you are set up for post-paid billing, your per minute rate will be displayed here.
Phone Number NRC	If you are set up for pre-paid billing, your per minute rate will be displayed here.
Phone Number Porting	Whether you would like to port numbers to or from Retreaver, you will find the rate here.
Calls - Per Minute Rates	Inbound / Outbound and Live Call Control Surcharges will be displayed here.

Below the pricing section you will find all of the charges that have ever taken place when it comes to your account.

The following will be identified on this page (Please note that you have the ability to filter these charges by Campaign, Number, Type & Date.)

Transaction ID	This is the unique ID that makes reference to this specific charge
Campaign	This makes reference to the campaign that the charge originated from
Number	Purchased Retreaver number
Call	UUID associated with the call
Amount	Total amount charged
Per Number	How much you are charged per number
Per Minute	Your per minute rate
Billing Direction	This makes reference the path of the call
From / To	These fields state who the call came from and who it was intended for
Charged On	The date the charge took place
Company ID	The company ID makes reference to the account that was used for the specific charge.

If you would like to configure your results, you can select the amount of results that are displayed, change the time zone, search for specific charges using the search bar or manage which columns are displayed by clicking manage columns.

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Upcoming Charges Tab

 Upon visiting this page you will be greeted with the next three upcoming charges to take place. The date and amount will be provided.

Below this, you will see the following columns:

Number	This is the Retreaver purchased number. It is editable from this page.
Campaign	Clickable link to the campaign associated with the upcoming charge
Publisher	Clickable link to the publisher associated with this charge
SubID	Sub-Affiliate ID
Amount	This is the amount that will be charged for this specific transaction
Number Created	Date when the number was created
Number Last Called	Date the last interaction took place with this number
Charges	Date of upcoming charge
Actions	When selecting the box in the first column, you will be able to perform any action stated here. “Release” will release the number associated with the campaign mentioned.