Reporting
Browse implementation guides and troubleshooting walkthroughs.
How to export Calls as CSV and view as Excel spreadsheets
How to export Calls tables as CSV and view them in Excel or Google Sheets
Read guide→Overview Dashboard
The Retreaver "Overview" Dashboard will quickly provide you with a brief glance at your account activity, including revenue, calls today, and Call Analytics.
Call Tracking with Retreaver
Call tracking is the process of attaching attributes to numbers, phone calls and leads to track their path throughout a sales process. This enables users to monitor marketing efforts and route calls accurately.
Analyzing calls with Call Log 1.0
Retreaver delivers a lot of data about your calls and callers into your Call Log. From numbers dialed to caller ID to the campaigns and sources that drove them.
AI Analyst: Turn Calls Into Insights
AI Analyst automatically transcribes and analyzes your calls inside Retreaver, tagging each conversation with caller intent, call outcome, and key insights. It helps teams quickly understand what happened on every call, improve conversion performance, and scale QA and compliance workflows without manual review.
What is the difference between Average and Standard Deviation duration within Retreaver?
What is the difference between Average and Standard Deviation duration within Reports table?
How to Upload Call Sources in Bulk
When setting up many call Sources (synonym for publishers or affiliates in Retreaver) for use when tracking calls, rather than adding them one-by-one through the interface, you can upload them via...
What Does Call Status Mean?
Understand call outcomes in the Retreaver Call Log using Call Status, which shows whether a call is in progress, failed, or completed, with clear reasons like no answer, blocked, busy, system failure, or successfully finished.
How to Send Call Reports Automatically
Retreaver allows you to automatically email call reports on a regular schedule.
How to Track Calls as Goals in Google Analytics
To gain insight into the marketing that is converting best, it’s important to fully track the journey of a visitor from Ad to click to call to converted outcome. Retreaver webhooks are capable of trig...