Documentation

Introduction

Reporting

Latest guides 10 articles
02

AI Analyst: Turn Calls Into Insights

AI Analyst automatically transcribes and analyzes your calls inside Retreaver, tagging each conversation with caller intent, call outcome, and key insights. It helps teams quickly understand what happened on every call, improve conversion performance, and

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03

How to export Calls as CSV and view as Excel spreadsheets

How to export Calls tables as CSV and view them in Excel or Google Sheets

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04

Schedule Exports of Call Data

Retreaver allows you to automatically email call reports on a regular schedule.

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05

What Does Call Status Mean?

Understand call outcomes in the Retreaver Call Log using Call Status, which shows whether a call is in progress, failed, or completed, with clear reasons like no answer, blocked, busy, system failure, or successfully finished.

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06

Overview Dashboard

The Retreaver "Overview" Dashboard will quickly provide you with a brief glance at your account activity, including revenue, calls today, and Call Analytics.

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07

How to Track Calls as Goals in Google Analytics

Learn how to track call events in Google Analytics by configuring Retreaver webhooks, setting up Goals for call started/answered/converted events, and importing conversions into Google Ads for full ad-to-call attribution.

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08

Average vs Standard Deviation duration

What is the difference between Average and Standard Deviation duration within Reports table?

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09

Retreaver's Call & RTB Dashboards

The **Call Dashboard** and **RTB Dashboard** are the two reporting hubs in Retreaver. The Call Dashboard tells you what happened *after* a call connected — volume, revenue, buyer behavior, geography.

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10

Call Tracking with Retreaver

Call tracking is the process of attaching attributes to numbers, phone calls and leads to track their path throughout a sales process. This enables users to monitor marketing efforts and route calls accurately.

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11

Analyzing calls with Call Log 1.0

Retreaver delivers a lot of data about your calls and callers into your Call Log. From numbers dialed to caller ID to the campaigns and sources that drove them.

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