Getting Started
Introduction
Start here to learn about Retreaver and how to get started routing and tracking calls.
How to Set Up Your First Call Tracking Campaign
If you are new to Retreaver this is the best starting point to learn how to set up a Campaign to start routing and tracking calls.
Terminology
Overview of Retreaver terminology and navigation.
Webhooks
Webhooks are a core part of how Retreaver connects with 3rd party Call data appending services, affiliate systems, bidding, and other APIs. It allows you to tag Calls and append data at every stage of a Call or RTB helping you route in a way that fits your system.
Collaborating with Superusers, Publishers, and Call Buyers
Invite users to your company as either superusers or collaborators, with specific roles and permissions such as Publisher or Call Buyer. Retreaver accounts can get access to multiple companies and switch between them.
Pay-Per-Call Features To Optimize Your Conversion Performance
Overview of Retreaver's pay-per-call features, with links to guides for data posting, RTB, call reservation, webhook configuration, and conversion postbacks that help improve call routing and conversion performance.
Supported Browsers
Retreaver recommends using Chrome when using our web app interface but we aim to support any major modern browser (Safari, Firefox, etc).
Campaign usage and Terminology
Campaigns manage tracked numbers, call buyers and routing rules. Numbers and buyers associated with a campaign will obey the routing rules you created.
Alerts Configuration and Terminology
The alerts page is intended to provide you with real time updates surrounding your account activity. You do not need to access this page in order to be alerted of a new event. A red notification icon ...
How to use Tag Values to create Dynamic Prompts
A prompts most basic function is to convey a message to a caller, with the added ability to prompt a caller for additional information that is later stored in tags. We already know that tags are power...
Real-time Landing Page Tracking
Set up real-time landing page tracking with Retreaver: create a campaign and number pool, enable visitor tracking, use number replacement and the Retreaver JS script, then wire form data into tags with updateTags() and a debounce so every visitor and form fill is tracked before the call.
What is Call De-dupe?
Call deduplication or 'de-dupe' is a feature that prevents conversions and Webhooks from being triggered multiple times by a repeat caller....