Getting Started
Browse implementation guides and troubleshooting walkthroughs.
Collaborators
Under Settings -> Users you will find the Collaborators section where you can add users.
Read guide→Change or Reset a Password
Click the avatar on the top-right and click "Account Settings"
Change your Account Avatar
Retreaver uses Gravatar to automatically pull up an avatar image based on your email address.
Superusers
Superusers are individuals that you grant highly privileged access to your Company. These Superusers are effectively co-administrators; able to create, update, and delete items in the Company, just li...
Campaign usage and Terminology
Campaigns manage tracked numbers, call buyers and routing rules. Numbers and buyers associated with a campaign will obey the routing rules you created.
Alerts Configuration and Terminology
The alerts page is intended to provide you with real time updates surrounding your account activity. You do not need to access this page in order to be alerted of a new event. A red notification icon ...
Retreaver Supported Browsers
Retreaver recommends using Chrome when using our web app interface but we aim to support any major modern browser (Safari, Firefox, etc).
How to use Tag Values to create Dynamic Prompts
A prompts most basic function is to convey a message to a caller, with the added ability to prompt a caller for additional information that is later stored in tags. We already know that tags are power...
How to remove Collaborators and Superusers
Retreaver allows you to create collaborators and superusers which grants them access to certain features within your account. For more information visit our guide on [Collaborating with Publishers and...
Real-time Landing Page Tracking
Set up real-time landing page tracking with Retreaver: create a campaign and number pool, enable visitor tracking, use number replacement and the Retreaver JS script, then wire form data into tags with updateTags() and a debounce so every visitor and form fill is tracked before the call.
How to Set Up Your First Call Tracking Campaign
Welcome to Retreaver! Retreaver utilizes call tracking in order to track or monitor events that occurred before, during or after a call....
What is Call De-dupe?
Call deduplication or 'de-dupe' is a feature that prevents conversions and Webhooks from being triggered multiple times by a repeat caller....
How to Manage Multiple Client Accounts in Retreaver
Manage multiple companies in a single Retreaver account, each with its own campaigns, call data, settings, and billing, plus the ability to switch between companies, create new ones with default settings, and access company data via the API using a company ID.