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Documentation

Getting Started

RTB Dashboard Webhooks Collaborating with Superusers, Publishers, and Call Buyers How to Port Numbers Into Retreaver How to use Tag Values to create Dynamic Prompts Alerts Configuration and Terminology Campaign usage and Terminology Terminology Real-time Landing Page Tracking How to Set Up Your First Call Tracking Campaign Pay-Per-Call Features To Optimize Your Conversion Performance Supported Browsers What is Call De-dupe?

Routing Calls

Geo Data Handling Waiting Room Auto-Suppression and Auto-Acceptance with Caller Lists Forward Tag Lists How to Balance Call Flow with Priority and Weight Ringtone Greetings and Prompts How to View Call Details and read a Call Flow Route By Bid Winner Routing Calls with Campaigns Creating Retarget Lists using Active Campaign Route By Performance Ensuring Calls Are Answered using Buyer Group Routing Behaviors Why are my calls being disconnected? Customizing Conversion Criteria How to Filter Calls by Zip Code

Buyers

Buyer Caps Buyer Level Suppression Guide Business Hours How to set up an Offer Carousel Tags Utilizing the Call Rejection System Understanding & Configuring Campaign Toggles Configuring Call Recording Settings How to Tag and Filter Calls using Prompts Buyer Groups How to Upload Call Sources in Bulk How to Bypass an IVR by Sending Digits How to Add Additional Endpoints to a Campaign What is the Difference Between a Duplicate and a Repeat Call? How to Redirect Calls to Another Campaign What Are Prompts and How Are They Configured?

Reporting

How to Check if Retreaver Is Down? AI Analyst: Turn Calls Into Insights How to export Calls as CSV and view as Excel spreadsheets Schedule Exports of Call Data What Does Call Status Mean? Overview Dashboard How to Track Calls as Goals in Google Analytics Average vs Standard Deviation duration Retreaver's Call & RTB Dashboards Call Tracking with Retreaver Analyzing calls with Call Log 1.0

API & Webhooks

Postback Keys Test Fire Webhooks Webhook Output Modifiers Webhook Configurator Data Posting - Applying Tags to Calls using Call Data Writing How to Integrate Retreaver with Zapier via Webhooks How to Add Data to Calls Buyer Postback - Postback Conversions & Adding Data to Calls Track Call Data Inbound or Outbound Ping Post support Parameter Mappers: Tracking values in your landing page URL How to Create Voices for IVR Prompts How to Use Retreaver's API

Integrations

Retreaver IQ - Zip Code Solutions Twilio Application Connect Integrate Google Ads with Retreaver Analyzing Call Recordings using VoiceBase Integrate Anura with Retreaver How to add the "DNC.com" Integration into your campaigns Integrate HubSpot with Retreaver Integrate Blacklist Alliance with Retreaver Integrate Voluum with Retreaver

RTB Real Time Bidding

Understanding High Ping Volume vs Low Call Volume Troubleshooting RTB Requests Real-Time-Bidding API Retreaver Ping Shield Call Reservation API [deprecated]

Numbers

Numbers How to Route Calls to a SIP Address Local and Toll-Free Phone Numbers Number Caps Number Pools Click-to-Call: Programmatic Call Initiation How to Display Dynamic Tracking Numbers on your Landing Page How to Test a Call Tracking Campaign How to Block Callers How to Use Dynamic Caller ID Obfuscation

Billing

Payments, Billing, and Credit Cards Credit Card Verification Pricing

Account Settings

Time Zones What is the Retreaver Store? Change or Reset a Password Change your Account Avatar How to View or Change an API Key

Traffic Quality

Duplicate Caller Handling Retreaver Rescue How to add Jornaya Validation into your campaigns

Retreaver.js

How to Use Retreaver.js How to enable DNI on Wix Landing Pages How to track referrer as a tag in Retreaver.js?

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Documentation

Getting Started

RTB Dashboard Webhooks Collaborating with Superusers, Publishers, and Call Buyers How to Port Numbers Into Retreaver How to use Tag Values to create Dynamic Prompts Alerts Configuration and Terminology Campaign usage and Terminology Terminology Real-time Landing Page Tracking How to Set Up Your First Call Tracking Campaign Pay-Per-Call Features To Optimize Your Conversion Performance Supported Browsers What is Call De-dupe?

Routing Calls

Geo Data Handling Waiting Room Auto-Suppression and Auto-Acceptance with Caller Lists Forward Tag Lists How to Balance Call Flow with Priority and Weight Ringtone Greetings and Prompts How to View Call Details and read a Call Flow Route By Bid Winner Routing Calls with Campaigns Creating Retarget Lists using Active Campaign Route By Performance Ensuring Calls Are Answered using Buyer Group Routing Behaviors Why are my calls being disconnected? Customizing Conversion Criteria How to Filter Calls by Zip Code

Buyers

Buyer Caps Buyer Level Suppression Guide Business Hours How to set up an Offer Carousel Tags Utilizing the Call Rejection System Understanding & Configuring Campaign Toggles Configuring Call Recording Settings How to Tag and Filter Calls using Prompts Buyer Groups How to Upload Call Sources in Bulk How to Bypass an IVR by Sending Digits How to Add Additional Endpoints to a Campaign What is the Difference Between a Duplicate and a Repeat Call? How to Redirect Calls to Another Campaign What Are Prompts and How Are They Configured?

Reporting

How to Check if Retreaver Is Down? AI Analyst: Turn Calls Into Insights How to export Calls as CSV and view as Excel spreadsheets Schedule Exports of Call Data What Does Call Status Mean? Overview Dashboard How to Track Calls as Goals in Google Analytics Average vs Standard Deviation duration Retreaver's Call & RTB Dashboards Call Tracking with Retreaver Analyzing calls with Call Log 1.0

API & Webhooks

Postback Keys Test Fire Webhooks Webhook Output Modifiers Webhook Configurator Data Posting - Applying Tags to Calls using Call Data Writing How to Integrate Retreaver with Zapier via Webhooks How to Add Data to Calls Buyer Postback - Postback Conversions & Adding Data to Calls Track Call Data Inbound or Outbound Ping Post support Parameter Mappers: Tracking values in your landing page URL How to Create Voices for IVR Prompts How to Use Retreaver's API

Integrations

Retreaver IQ - Zip Code Solutions Twilio Application Connect Integrate Google Ads with Retreaver Analyzing Call Recordings using VoiceBase Integrate Anura with Retreaver How to add the "DNC.com" Integration into your campaigns Integrate HubSpot with Retreaver Integrate Blacklist Alliance with Retreaver Integrate Voluum with Retreaver

RTB Real Time Bidding

Understanding High Ping Volume vs Low Call Volume Troubleshooting RTB Requests Real-Time-Bidding API Retreaver Ping Shield Call Reservation API [deprecated]

Numbers

Numbers How to Route Calls to a SIP Address Local and Toll-Free Phone Numbers Number Caps Number Pools Click-to-Call: Programmatic Call Initiation How to Display Dynamic Tracking Numbers on your Landing Page How to Test a Call Tracking Campaign How to Block Callers How to Use Dynamic Caller ID Obfuscation

Billing

Payments, Billing, and Credit Cards Credit Card Verification Pricing

Account Settings

Time Zones What is the Retreaver Store? Change or Reset a Password Change your Account Avatar How to View or Change an API Key

Traffic Quality

Duplicate Caller Handling Retreaver Rescue How to add Jornaya Validation into your campaigns

Retreaver.js

How to Use Retreaver.js How to enable DNI on Wix Landing Pages How to track referrer as a tag in Retreaver.js?

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Contact Support

Account Settings

Featured

Account Settings

Time Zones

How to change your time zone when using Retreaver.

Latest guides 04 articles

02 Account Settings

What is the Retreaver Store?

The Retreaver store gives you the option to further configure the Retreaver platform.

Jul 26, 2026 → Read guide 03 Account Settings

Change or Reset a Password

How to change your password, reset a forgotten password, and sign out of Retreaver

Jul 26, 2026 → Read guide 04 Account Settings

Change your Account Avatar

Retreaver uses Gravatar to automatically pull up an avatar image based on your email address.

Mar 23, 2026 → Read guide 05 Account Settings

How to View or Change an API Key

Navigate to your My Account screen, found in the Settings menu on the left, and then click API Access. Click the Show button to reveal you...

Mar 23, 2026 → Read guide

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