# Business Hours

![Business Hours Interface](/media/0c/0c2e3c140e2e9a502c4816aa1f5391c1fd6a7c2bf2949fd9b34aeecbe475d5f8.png)

Business Hours on Buyers allow you to set open and close times, for example to set working hours or closing on holiday - without having to pause a buyer.

There are also some more advanced features such as setting caps (both hard cap or concurrency caps) on specific blocks of hours.

## Business Hours Overview

The new buyer business hours interface allows users with the ability to choose from one of three presets:

- The Open 24-7 will keep the buyer open every day, 24 hours a day.
- The Open 9-5 Monday - Friday will automatically configure the buyer to be open during regular business hours of Monday to Friday `9:00 am` to `5:00 pm`.
- The Noon Lunch configuration will keep the Monday to Friday Hours however, it will add a lunch break in between.

The hours of operation are manually configurable by clicking on the desired hour field and either typing or selecting the hours from the drop-down menu.

Click the (+) button to within each day to create multiple time blocks.

> [!NOTE]
> You can  type "9am" or "5pm" and Retreaver will automatically convert the hours in the field to standard 24-hour military time.


#### User Interface Breakdown:

| Setting | Description |
|---|---|
| Timezone | Set the desired Timezone. |
| Open/Closed | Buyer will be Open or Closed on the selected day. |
| Open All Day | Buyer will be open for a full 24 hours. |
| Digit Input Fields | Type or select the hours of operation. |
| Plus Icon | In cases where the buyer has agents on lunch or break, click the + icon and the hours of operation post lunch. |
| Set All | Replicate the setting configuration for all days. Set all will not affect days when Buyer is closed. |

## Business Hour Caps

You can set caps on specific hours using the Business Hour feature, only on the Numbers page:

- Caps on individual blocks of hours during a day
- Concurrency Caps (this feature on Business Hours must be enabled by the support staff)

See our full guide for more information:

[How to set up granule number caps using the Business 
Hours feature
](https://learn.retreaver.com/guides/how-to-configure-retreaver-number-caps)